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Books to read if you're planning a vacation in "States", sorted by average review score:

SOG: A Photo History of the Secret Wars
Published in Hardcover by Paladin Press (01 January, 2000)
Authors: John Plaster and JOHN L. PLASTER
Average review score:

When Giants Walked the Earth
Some years ago one of my friends from 3rd Battalion, 12th Special Forces Group, and I were talking about the men we knew who served in SF during the war in Southeast Asia. My friend, an old sergeant with a lot of time "downrange," commented that it was a time when giants roamed the earth. The giants he was referring to were the old-timers in 3/12, some of whom were SOG veterans, a few of which are mentioned in John Plaster's second inspiring book.

These giants don't talk much (even in a "safe bar") about their excursions across the battlefield, but Plaster has told their story again, even better than before. The photographs add a depth and detail that is nothing short of stunning. What he has given us is a big family album of the hardest of the hardcore SF community. This book gives you an idea of what kind of stress the experience of long-term direct combat with a skillful enemy is actually like, something no American units have encountered for nearly two decades.

US Army Special Forces is a different kind of place today, and still a home for giants. But there was something about the pressure-cooker of Southeast Asia that filtered and distilled the very best qualities of the American soldier and turned him loose with lethal effect on the NVA and VC. They were ultimately betrayed by their chain of command, but before they were pulled out, they became the stuff of legend. John Plaster has preserved that legend twice, and this photo history is a wonderful contribution to the history of these amazing men and their accomplishments.

Mr. Plaster and all of SOG; my deepest respect!
All of my life I have wanted to get to talk with someone in the: US SPECIAL FORCES, and here what it was like in Vietnam! I was a youngster at the time of the Vietnam War, all safely snug in the protection of my parents and school! I am 40 now, and have come to realize how lucky I was at not having to go to the war! I can still remember one June day in 1970 when a boy down the road was killed in Nam, and his mom's reaction to it, and my brother-in-law going there, and coming home a different person! After seeing John Plaster's great book, and his follow-up photo history; along with the show on SOG on the History Channel; it made me come to realize what the "true" meaning of our flag is; and what it constantly takes, (sacrifice) to be in a country where freedom is """"""""really""""""" taken for granted in today's society! I work around many young men that recently graduated from school; and how disrespectful and disobedient they are to taking simple orders from our foreman! I always say to myself: " what they, and many in today's society needs is to go through the ordeals that you all had to endure" ! I respectfully and humbly want to thank all of you " SOG" mrmbers and all who served in Vietnam and all foreign wars; so that we are all here, today, still, free and able to do as we please; in a democratic society! Everyone's always complaining about work being "too" hard, or life being too much to bear! Well after reading Mr. Plaster's book and photo history, it's made me appreciate life, living and living in a democratic society so much more! We " in America" daily take so much for granted! I loved and respected your works so much; Mr. Plaster; that I purchased 2 copies "of each" your book and pgoto history; i of each for myself; and i of each for my son when he is older; so that we can always: respect, remember, thank , admire and always remember what, "you" the brave and great men and women of SOG did for our country! If I was given the chance: I;d do the same for " all of you " brave and daring men; who believes in the same ideals that i was raided to believe in: Our country, flag and democracy>>>>>>>>>>>FREEDOM<<<<<<<<<<

This is a fascinating book
This book tells the story of secret ("black") military operations run by the United States during the Vietnam War. Under the name Studies and Observations Group (SOG), the secret was kept so well that few veterans ever heard of it until long after the war.

It was composed purely of volunteers from the best of the American military, including Army Special Forces and Navy SEALs. Their missions involved going behind enemy lines in Laos, Cambodia and North Vietnam, areas officially off limits to US ground troops. That's why all of their missions were classified.

The North Vietnamese went to great lengths to keep the Ho Chi Minh Trail open at all times. Special military units, stationed from one end to the other, had the task of maintaining and defending a 20-30 mile stretch. If the US bombed a particular area one day, it would be fixed and open the very next day as if nothing happened.

The task of a SOG team could be practically anything, from prisoner snatching, to confirming something seen in aerial reconaissance to placing sensors on a road to give Intelligence an idea as to the traffic level. Every mission was meticulously planned and rehearsed. From the moment they were on the ground behind enemy lines, the team members could assume that the enemy was seconds, or minutes, away. A number of teams made it out safely (the only escape route was by air), but they had to shoot their way out. Some teams were never heard from again.

Since their missions were secret, nothing the soldiers wore or carried could be traced to America. There were no dogtags, no obviously American uniforms, and, in many cases, their weapons were foreign modified weapons.

This book also profiles the people who risked their lives day after day. To most people, they wer just American soldiers who served in Vietnam, but, to those who were there, the following names are practically legend: Larry Thorne, Billy Waugh, Walter Shumate, Jerry "Mad Dog" Shriver and Dick Meadows.

When SOG was disbanded in 1972, all the photo files were ordered destroyed. The interesting thing about this book is that the several hundred photos here are not the "official" photos. The photos were taken by the men who were there and kept in trunks and shoeboxes for many years. The author also knows something about SOG, having been a three-tour veteran.

For military historians and those interested in special operations, this book is a requirement. For the rest of us, this is a fascinating look at an unknown part of the Vietnam War. It is highly recommended.


Sparkle Island
Published in Paperback by Raven Tree Press, LLC. (27 June, 2000)
Authors: Ellen Rosewall, Amy Johnson, and Rob Mommaerts
Average review score:

Summer Sweetness
Sparkle Island is a wonderfully crafted, winsome revery of summer. The stories evoke summers from my childhood and gave a West Coast gal a taste of mid-west wonders. This read aloud book had me alternately howling (Bats, And a boat is....) and touched by the sweetness of shared family treasures. Our first read of this wonderful book of essays was on a boat. We joined Ellen Rosewall's family as we drifted through our own Sparkle Islands. Read this book aloud to everyone!

Can't get enough
Sparkle Island is a fantastic book which reminds us that in todays world of constantly shifting workplaces,homes, relationships or whatever, that the most important things cannot be bought for any price. Family life is the one true thing that needs to be cherished and I feel honored to be an observer into this author's family.

Not only are readers allowed a glimpse into an obviously warm and loving family, we are allowed to experience cottage life, with all of its charms. The sense of closeness they share and experience at the cottage almost convinces the reader Ja-Ma-Ca has magical qualities, which indeed it may have!

I have traveled around somewhat and still have many places I yearn to visit but now Walloon Lake is on my list. I long to collect a Petoskey stone, to eat planked whitefish, to go for a boat ride on the lake, and most of all to play petanque! Read this book and share it with others. You won't be disappointed, especially if you have a cottage or have summered at one.

Even Buckeyes Love Sparkle Island
For a died in the wool Buckeye, it was hard to imagine that a book about a place in that State up North that we all love to hate could be so warm and wonderful. Ellen Rosewall's special spirit and keen insights, however, clearly illuminate the joys of love, life and Wallon Lake. Being invited to share her obviously close, loving and spiritual family in such an intimate way, made Sparkle Island a truely heart warming experience!


Springsteen
Published in Paperback by St. Martin's Press (December, 1984)
Author: Lynn Goldsmith
Average review score:

The Boss in '78
Lynn Goldsmith's Springsteen Access All Areas is a photodiary of his 1978 Darkness On The Edge Of Town tour. The photos are all in black and white and they perfectly capture the spirit of Bruce Springsteen. Ms. Goldsmith was Mr. Springsteen's girlfriend at the time and she uses that cache to give us glimpses of the man and his band that other photographers may never have been able to get. For those of you old enough to remember or even attend a show at the tour, this book will bring you back to that time and for those of us who were too young to know, it provides us with a look at an artist establishing himself as an icon.

Inside All Areas
There is no question that Lynn Goldsmith does what professional portrait photographers do: capture on film the essence of the person. A very difficult objective that only a few do well. Her book "Photodiaries" documents her portrait work with popular musical artists from the seventies to the nineties and places her work alongside that of Annie Liebowitz in creating the memorable images of our popular music culture. What wonderful fate that she also happened to be the girlfriend of Bruce Springsteen during the 1978 Darkness on the Edge of Town tour. This was an important time for those who beleive that Springsteen writes and performs music that describes a truth in our individual lives and our communities. In 1978, he had not yet "conquered the world". Unlike the years that followed, the audience was not expecting a phenomenal performance, so the concerts were a shock to most. Bruce and the E Street Band were hungry to prove it all night, every night. "All Areas Access" captures the incredible energy of the stage peformance and the reaction of the lucky audiences. My favorite image is of Clarence, Bruce, Gary and Little Steven all in the air and there is no doubt that they are bringing a rocker home one-tenth of a second later. Then the book goes farther. It captures the quiet moments of an artist creating, looking for inspiration, crafting a song, spending a moment with a friend, and of the artist completed exhausted from a peformance. If the music of Bruce Springsteen speaks to you, then this book will illuminate a special time in the life of the artist, the music, and quite possibly yourself.

Rock n' Roll Celebration
This is a beautiful little book which captures perfectly a moment of music history.

Springsteen's 78 tour is widely regarded as one of the seminal moments of his career. Coming of the back of Born to Run, the settled courtcase with his ex-managers and the Darkness album, Springsteen undertook a triumphant tour accross America, playing 1,000 to 5,000 seater concert halls.

This tour was a pure celebration of rock n'roll and Lynn Goldsmith's unrivalled access (she was Bruce's girlfriend at the time) allowed her to record it for posterity.

The concert shots capture the excitement of the shows perfectly, the sweat pouring off the performers, Bruce's mock collapse, the interaction with the audience. I've seen bootleg videos and heard many tapes from the tour but I have to say that Lynn Goldsmith's book captures the excitment of being in the crowd at one of those concerts better than any medium I have seen.

But this is more than a collection of superb concert photos, it also captures the quieter moments backstage both pre and post show (including the infamous Bruce shower shot!) Shots of the band eating breakfast, Bruce writing etc.

This book is pricey but will definately appeal to all Bruce fans and admirers of outstanding photojournalism.


The Stars Were Big and Bright: The United States Army Air Forces and Texas During World War II
Published in Paperback by Eakin Publications (March, 2001)
Author: Thomas E. Alexander
Average review score:

New history for an older Texan!
I am a native Texan and history buff, but I was never aware of the important role many small Texas towns played in the aerial war efforts of the United States. What a revelation this book provided.

Very well written, interesting, informative, humorous and sometimes tragic, The Stars Were Big and Bright is one book that will remain in my personal library for years to come. It is sure to be reread whenever the urge to revisit the history of Texas' contribution to the U.S. Army Air Force's efforts during WWI and WWII.

I was impressed also with the numerous vintage photograps, maps, descriptions of the relevant airfields, aircraft photos and specifications, as well as the high level of documentation from primary source documents.

This book absolutely has to be the best book on this topic yet written. Perhaps the author, Thomas E. Alexander, will treat us to another great book in the future.

A Real-life Saga of World War II Texas
This book provides a worthwhile survey of the role of military aviation...anecdotal details keep the text lively...vintage and contemporary photographs make the book valuable for anyone interested in the military buildup that affected Texas communities...

A Compelling Read
"The Stars Were Big and Bright" is a compelling read about a time when people of the United States banded together in a common cause and about the Texas homefront during wartime. What makes this book an intereting read is that it contains not just the facts but the reactions of soldiers and Texans alike.


Since the World Began: Walt Disney World the First 25 Years
Published in Paperback by Hyperion (Adult Trd Pap) (October, 1996)
Author: Jeff Kurtti
Average review score:

The Ultimate Book for the Disney Fanatic!
Wow, wow, wow what a great book depicting the history of the number one vacation spot on the planet. I actually bought this book when it came out about 5 years ago. After reading it, I decided I'm going back to Dinsey World to celebrate its 25th birthday. Needless, to say it was a great trip. This is the book for all you wanting to know about Dinsey World History. For Dinseyland I would reccommend Disneyland: Inside Story, but getting on of those under... is a hard task.... What are you waiting for, buy this book! Get ready to experience the magic!

The World Behind The World
Like many people, I am absorbed by things Disney, especially the parks. "Since The World Began" satisfies that need wonderfully, but adds much more - how many of us know about the special zoning and self-government that makes the Disney property in Florida unique? That Disney World had the first operating 911 emergency system? That a vast network of self-operating gates and levees keep the water table intact? The infrastructure of this massive community is a testament to the most forward-thinking engineering in - no pun intended - the world. From the multi-layered transportations systems to the enormous "basement" of The Magic Kingdom, Jeff Kurtti's book tells not only of rides and cartoon characters, but of the fascinating behind-the-scenes efforts to create a truly new world.

Walt's World
Walt Disney lives.

No, I'm not talking about the urban legend about him being cryogenically sealed and stashed below the Pirates of the Caribbean exhibition. Nor is this some soft New Ageism about spirits inhabiting the celestial plane.

He's alive down on a plot of land outside of Orlando, Florida, a boom city that was a dumpy little crossroad when Walt began buying what became a 30,000-acre spread there is the late 1960s.

Walt's gone, but his vision and energy lives on, and once you start dipping into "Since the World Began," you'll see that the scope of his vision is nothing short of awesome.

There are many faces of Disney, the producer of family-friendly and highly profitable movies, the creator of family-friendly theme parks, but also a visionary who thought that, as one associate put it, "bad information was responsible for all the evil in the world." Who tried to change people's attitudes within the confines of an amusement park, the man whose idealism spawned the Epcot center, and under Michael Eisner, the Disney Institute, where education and learning are on a par with entertainment.

What the book won't tell you -- this is published by Hyperion, Disney's publishing arm, and written by Jeff Kurtti, a longtime Disney employee -- is just what hell Walt went through to realize his vision. You won't hear of Disney's fundamentalist upbringing, his retreat into fantasy to escape a brutal father and life in poverty, his endless hard work to make animated movies, his multiple nervous breakdowns. His brother Roy is idealized as the business brain behind Walt's success, but you won't hear that Roy constantly opposed Disney's ideas as a waste of money. When Kurtti writes that Disney founded the design firm Walt Disney Imagineering in 1952 "because he realized that he wouldn't be able to create Disneyland within the boundaries of the studio system," he doesn't mention that it was also because Roy and the Disney board refused to advance Walt the money to design Disneyland, fearing that it would be a failure.

There was plenty of reason for Roy to be worried, too. Disney's ideas constantly threw the company perilously close to bankruptcy, generally on the order of every 18 months, until Disney's deal with ABC in 1955 made him very wealthy and put the company on a firm financial footing. Walt Disney was an idealist and a visionary, and if it wasn't for his tenacity, the company would not be the worldwide giant it is today.

Even while ignoring those shadings, there is still plenty of story left to make "Since the World Began" an awe-inspiring overview of Walt Disney World. It's probably the single largest and most complex construction project this side of the space shuttle. Its statistics are jaw-dropping: 55 miles of canals and levees were built to control the water levels, nine acres of underground corridors thread through the park, housing sewer lines, pipes and cables, and a pneumatic system for hauling trash, 60,000 plants and 800 varieties of trees acquired, moved and transplanted to build the park, 100,000 pounds of linen had to be washed every day.

As befitting its creator, the theme park was ahead of its time in its use of innovative technology. WDW was also the first area to implement 911 service in Florida, the first commercial venture to use fiber optic cables, the first telephone system using underground cable instead of overhead wires.

But the park was also a reflection of Walt Disney's vision of a global coming together of different peoples and cultures, learning about each other and attempting to find and enjoy peace as a result. It's globalization with a human face, to borrow someone else's phrase, and even if it seems outdated or even impossible in this post-9/11 world, Walt's beliefs is a hopeful and sustaining vision, and as American as the culture from which it sprang.


Six Silent Men: 101st Lrp/Rangers
Published in Mass Market Paperback by Ivy Books (May, 1999)
Author: Gary A. Linderer
Average review score:

¿You couldn¿t live 30 minutes out there with only six men!¿
The LRRPS did. Time and time again the long-range-reconnaissance-patrols went out to "see" and not be "seen", and sadly, some individuals wouldn't return home.

This is fantastic series of books covering the history and evolution of the LRRPS/LRPS/RANGERS during the Vietnam War.

Rey Martinez, Kenn Miller, and Gary Linderer interviewed a great number of the surviving members of the LRRPS/Rangers to bring their history alive. While some members were able to tap into their memories, others wouldn't touch the pain from long ago. The authors did a terrific job bringing the histories together for a strong narrative.

If anything, I found myself wanting to know more! What were they thinking? What were you feeling? I'm sure much ended up on the "editing room floor".

The "SIX SILENT MEN" books are a very honest account if the units actions. They're packed with adventure and daring. While reading their books, I was filled with tension and dread, other times I had to laugh aloud, and a few times I became misty-eyed. You feel for the teams as they "will" themselves to become invisible while on patrol.

Don't be mis-lead by a negative review. The reviewer misquoted the book. This I know since I pulled my copy off the shelf and checked the text. The reviewer claims the authors are liars --- NOT SO. A great number of books on the Vietnam War are written very honestly, and the publishers do "Fact Checking" before publishing these books. Read the review by Harold Nealy, who was a LRRP! His testimonial supports this fine series. If these books were embellished tales, then Vietnam Vets who served in the LRRPS/Rangers wouldn't hesitate to post a review here and let the truths be known. As you see this isn't the case.

I have never met a veteran who has panned these books. Never.

If you enjoyed this series, I would also recommend Jim Morris' WAR STORY, John Plasters' SOG, James Rowe's FIVE YEARS TO FREEDOM, Larry Chambers RECONDO, and Leigh Wade's TAN PHU.

I had the honor of meeting Kenn Miller, Jim Morris, and John Plaster (and other Vietnam Vets) two years ago. They freely answered my questions. I was going to 'buy a round' when one of them said, "Put your money away kid." I was 33, and that gathering was enjoyed by all.

Read the books. You won't be disappointed! God Bless and Attack life!

Small Unit Paradise
This work is all that is to be expected from a sequel to the first "Six Silent Men". I was not let down, as I so often am, with some of the small unit contact books. This work was all that I expected. The action was close to non stop. The depictions of contact were thrilling and heart stopping. I was with and rooting for the teams all the way. This book, as was its precursor,is top notch. After having read circa 110 books about this subject, you may take my word for this book's being an interesting read.

Great Series!
Linderer, Martinez, and Miller are all great authors, and write about their experiences in such a way as you almost feel like you were there. In fact, if you like this style of book, Buy any of the Ivy publishing books related to the Vietnam War. Ivy caters to this style of book and all are well written accounts of what happened. Being ex-military, I found them hard to put down.


Space Shuttle: The History of the National Space Transportation System: The First 100 Missions
Published in Hardcover by Specialty Pr Pub & Wholesalers (April, 2001)
Author: Dennis R. Jenkins
Average review score:

Magnificent resource book.
This book is loaded with fascinating information about the shuttle.

One thing that recently got my attention was that shortly after the Columbia disaster, I looked in the book for information about the tile problems they were having before the first flight. I wound up on page 265, which has a photo of the external tank with cargo netting wrapped around it just before the flight readiness firing. As it happened some of the foam insulation had begun to come loose after a tanking test from near the same area the foam insulation is suspected to have come off and hit Columbia.

In an earlier chapter that discusses the development of the solid rocket boosters McDonnell Douglas is quoted as cautioning NASA about the very scenario that would doom the Challenger roughly 15 years later.

There is no way for me to check the accuracy of every detail in this book. But I did notice a difference of launch dates for one shuttle flight from the book to what I read on a NASA web page so one might want to double check the book on occasion.

Because this 3rd edition discusses the first 100 missions of the shuttle program Mr. Jenkins has eliminated some of the earlier materials about the development phases. This doesn't take away from the quality of this edition but I thought I would mention this. If the development phase is what you are really interested in the 2nd edition might be worth checking on.

Extraordinary achievement
Having just spent some time on the subject myself I can say in all good faith that Dennis Jenkins has done a remarkable job of compiling information on America's Space Transportation System. This book stands head and shoulders above anything else I have seen published on this complex subject. Covering everything from the earliest designs of Valier and Sänger up to and including future proposals for liquid boosted versions of the Shuttle, this book has it all. I have been carrying this book around with me for 48 hours straight. Brilliant job!

It Doesn't Get Any Better Than This
Dennis Jenkins has really outdone himself. "Space Shuttle : The History of the National Space Transportation System" is the single most comprehensive reference on the shuttle. It contains practically anything that anybody needs to know about the shuttle without consulting the shuttle user's manuals. A lot of rare history, drawings, and photographs concerning the early development of the shuttle appear here for the first time. A comprehensive history of the hundred-odd shuttle flights is provided as well. Anyone who reads this book should be able to describe all of the orbiters inside and out. For space enthusiasts, this is not a book that you can afford to miss.


Silver Days
Published in School & Library Binding by Atheneum (May, 1989)
Author: Sonia Levitin
Average review score:

Silver, not gold
I think Silver Days by Sonia Levitin was a great book. It deserves five stars. I think it really shows how hard it was for Jewish people to get a decent living when they fled from Nazi Germany. This great novel is a sequel to Journey to America. This story starts out where Journey to America left off. Lisa Platt and her family were awaiting tickets for a boat to America from their father, who already was in America. They had to wait one year in Switzerland for the tickets. They reached America just as World War II was beginning in Europe. When they saw their apartment, all they had for furniture were orange crates and beds. During this period, they endure racial discrimination. They feel that in order to get away from this is to move to California. When they get a house there, their treatment is about the same, but they believe it is much better than New York. At school, Lisa gets back to dancing after five years, but her teacher, who people call "The Nazi", does not allow her to take the classes until she practices. After her teacher accepts her into her class, she becomes one of the best dancers in the school. Along the way, she and her older sister Ruth fall in love. When they receive a letter from their old maid, they find out that what they have been missing is faith. In the end they go back to their roots, beliefs, rituals and everything they did in Germany, even though they wanted to be as American as possible.

Siver Stars, Silver Days, Silver Everything!
The story I have chosen to write a review on is called Siler Days
by Sonia Levitin. It is a historical fiction book about a Jewish girl's life during the Holacost. Lisa Platt has moved to New York
from Germany to be safe from Adolf Hitler. Lisa lives with her mother and father and her two sisters Ruth and Annie. Lisa's family has very little money for food and a nice place to place to live. They struggle everyday to keep up with their very little money and their lives. The Platt's and Lisa never give up though. They have courage, hope and bravery. They're living through hard times but they hope to manage. This was a wonderful book and I hope others will read it. Sonia Levitin is a great writer so I suggest you read the other books she's written. If you decide to read Silver Days, have fun!

Silver Days
Silver Days, by Sonia Levitin is a story about a family that comes from Germany to the United States. Their Family moves to the United States because there is a war going on in Germany and they run from the Nazis. Everyone tries to adjust to the United States. The family tries to adjust to the United Sates. The family suffers with little money. However when the family starts helping everything gets better.

The novel is set in the United States. The theme of the novel would be if you stick together you could go though anything. The characters Ruth and Lisa adjust the most in good in bad ways. Lisa starts doing the things she likes and what she did in Germany. Everyone was very proud of her. Ruth fits in great and everyone likes her. She has a problem and doesn't know how to solve it. My favorite part in the book is when everyone starts getting better. The ending of the book was satisfying...

The author's style was very good. It was like you couldn't put the book down. I think that the author gives to many details. The vocabulary was very easy I either knew or I had already learned it in school. The part of the book I really dislike is when something really bad happens everyone gets under a lot of stress. I would recommend this book from ages 9-15 to read this book. People who like to read books about when we had wars and would like to learn what it would be like being in the middle of the war and people being prejudice would like to read this book. ...[Five stars.]
HLW


The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance
Published in Hardcover by McGraw-Hill Trade (19 December, 2002)
Author: Jody Hoffer Gittell
Average review score:

Research shows that relationships fuel high performance
Much has been written about the legendary company, Southwest Airlines. As a former insider, I often wondered why other organizations couldn't duplicate Southwest's business model. There really weren't any secrets, but while other airlines and companies tried, few succeeded. In many ways Southwest defies conventional business thinking. Based on extensive research, Jody Hoffer Gittell's The Southwest Way is filled with actual examples of business process at Southwest as compared to other airlines. The reader can easily see how basic practices based on internal values at Southwest, such as, investing in leadership development and people have made such a big difference. In fact, the findings from eight years of research of the airline industry reveal that Southwest's success is due to building high performance relationships with their people, customers, unions, vendors and suppliers, and the public in general.

Dr.Gitell includes real-life inspiring stories from insiders, which makes the book a more entertaining read versus your typical analytical reference text written by an academic. But, this is not a touchy feely book based on anecdotes, it is academic and the ideas presented are fact-based. The reader gets a glimpse into day to day practices and people who run the company and work on the frontlines, but also Gittell has compared and contrasted these practices and people to those of competitor airlines and other industries. This is where the reader can easily see why Southwest's basic values have given the airline a significant competitive advantage. And, this is where readers can see Gittel's theoretical premise in action.

The Southwest Way is a book that will most certainly appeal to general business audiences, to airline leaders, and to any business person who is engaged in efforts to build a legendary organization and organizational culture. Human resources professionals will identify secrets to creating value in organizations through people practices, leadership development, conflict resolution, work-life balance initiatives, performance management, and building a culture that fosters productivity, innovation and organizational success.

The Southwest Way Revealed
Several books and countless articles have been written about Southwest Airlines. They highlight its structure, its culture, its CEO, its low fares and other reasons as to why it is the bright spot in an otherwise dismally performing industry. None, however, have completely captured the real explanation of why Southwest succeeds.

In this book, Dr. Gittell has managed to identify and even quantify the powerful formula of Southwest's success. Simply stated, it is the company's ability to achieve high performance relationships by sharing goals and information in a climate of mutual respect. This allows the coordination and communication necessary to attain efficiency and customer service in the complex and multi-functional environment of an airline.

Lest this appear too simple or 'soft', Dr. Gittell provides detailed analysis of Southwest's approach. She identifies ten specific practices used by the people of Southwest to achieve their incredibly consistent performance. These practices range from those that might be expected in a successful company such as credibility of leadership, emphasis on hiring and training, and positive relationships with unions and suppliers, to those that are contrary to today's accepted wisdom such as increasing frontline leadership positions and creating human 'boundry-spanners' as opposed to relying on electronic interfaces.

The good news is that Dr. Gittell clearly identifies and explains each of these elements in a highly readable way that is also backed with data. The hard part is that these are not quick fixes and that the evidence indicates that most, if not all, of the practices must be adapted/adopted if another organization is to duplicate the success of Southwest. Nevertheless, thanks to the author, the lessons are revealed for all to benefit.

I would recommend that the value of this book not be limited to the airline industry. These concepts and practices are applicable to any organization or industry that is striving for quality, efficiency and customer service in a complex, competitive environment.

Great research;super book on facing competitive challenges i
Many business owners often ask the question: How can my business become more successful, more profitable like some specific business they may know of or have read about in a business periodical. There are numerous books published in the "how to" area; Jody Hoffer Gittell's book, The Southwest Airlines Way, is, in my opinion, THE book for any manager in any type of business to not only read but to implement any number of the suggestions made in the book to face competitive challenges faced in their own business. After reading the book I was particularly impressed with the amount of and time spent gathering research for this impressive business book. The author explains very well many practices that Southwest utilizes in it's business that has sustained it's success of 30 years of growth and profitability.
As I read the book, and unlike many books that one reads a few pages at a time, I could hardly wait to turn the page to continue reading about the superior theory of relational coordination as developed by the author. I suppose the author could have chosen some other type of industry and company to research and write about but in a time that many many airlinesare bleeding "red ink", going out of business or filing for bankruptcy, the author writes about perhaps the most successful airline ever in the USA. In the book the author writes: "However, the Southwest model is still not well understood." I can understand why: not enough managers have read this exceptional book! Therefore my conclusion can be stated as: Memo to Managers: If you "Don't Get It"-Get It! -this book. As the Executive Producer and host of the highly acclaimed business tv show, "Business Beat Live" on which Jody Hoffer Gittell was a guest, I have read hundreds of business books and interviewed their authors; in my opinion this book ranks a "10". Read it and you'll see why.


The Staircase
Published in School & Library Binding by Gulliver Books (01 October, 2000)
Author: Ann Rinaldi
Average review score:

The Staricase
The staircase was an excellent book. I was reading this for a children's literature class and I am glad I picked this book. I love the character of Lizzy. She goes through so much in this book and you can't help but be on her side when Elinora tries to get her in trouble. Lizzy does not care how others thing of her she just wants to get out of the all girls' school. This is an excellent book for children to read. The plot was very interesting and exciting. The characters are likeable and true to life, Rinaldi's writing is very descriptive. This story is about friendship, families, and lessons of life. This book would be an excellent read aloud. It introduces friendships and how to learn to be on your own.

The Packaging of Miracles
Lizzy Enders feels abandoned in Santa Fe when her father and the remainder of their wagon train to Colorado leave in the middle of the night. Though not exactly alone in the convent school, Lizzy is certainly an outsider, the only Methodist and labeled as a heretic by Mother Magdalene. Add to that the fact that her own mother has just died on the Trail and left without a proper burial. Consider also the fact that she is outcast by the other girls in the convent, including her nemesis, Elinora who has traveled the Trail with her from Independence. The Staircase is more than a story about one girl's acceptance and perseverance in a life that is less than charmed, though. It is a story of hoping for miracles, but more importantly of realizing miracles, even when they do not come in the packaging one expected to find them. Heart-warming and based on the story of the Chapel of Loretto's fabled staircase from the late 1870's, another exceptional offering by Rinaldi.

Wonderfully classic Ann Rinaldi!
I read my first Ann Rinaldi book when I was 12 years old. I give her credit for my love of history. I continue to read her books, because I know I will get a good story and "Staircase" is no exception. Lizzy Enders is on her way West with her family and their charge, Elinora. When Lizzy's mother dies, life, as she has known it, is over. Elinora is to be taken to a Catholic convent school where her uncle is Bishop. Lizzy expects to leave with her father, but is left behind. There, she learns some hard lessons in life and how to take the good with the bad, with a little help from friends.

Rinaldi, in her classic style has taken an event in history and built a wonderful, captivating story around it. No matter how old I get, as long as she keeps writing, I will be reading. I highly suggest you do the same. If you are have never read her books before, this is a great place to start.


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